Shipping policy
We process and ship all orders with care. Here's everything you need to know about shipping at Laceva.
Processing Time
Orders are processed within 1–3 business days of being placed. You'll receive a confirmation email once your order ships, including tracking information.
Shipping Times
- Canada: 7–15 business days
- United States: 7–15 business days
- International: 10–20 business days
These are estimated delivery windows. Delays may occur due to customs clearance, carrier delays, or peak periods.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order total.
Tracking Your Order
Once your order has shipped, you'll receive an email with a tracking number. You can use this to follow your package in real time.
Lost or Delayed Packages
If your package hasn't arrived within the estimated window, please email us at wearlaceva@gmail.com and we'll look into it right away.
Customs & Duties
For international orders, customs fees or import duties may apply upon delivery. These charges are the responsibility of the customer and are not included in our pricing.