Privacy policy

At Laceva, your privacy matters to us. This policy explains what information we collect, how we use it, and your rights as a customer.

Information We Collect

When you shop with us, we may collect:

  • Name, email address, shipping address, and phone number
  • Payment information (processed securely — we do not store card details)
  • Browsing behaviour on our website (via cookies)
  • Order history and communication with our support team

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Send marketing emails (only if you've opted in)
  • Improve our website and customer experience

Sharing Your Information

We do not sell your personal information. We share it only with trusted third parties who help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Our fulfilment and shipping partners
  • Payment processors (e.g., Stripe, PayPal)
  • Marketing tools (e.g., email marketing platforms)

All third parties are required to keep your information confidential and use it only to provide their services.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how customers use our site. You can disable cookies in your browser settings, though some features may not function properly as a result.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing emails at any time by clicking "Unsubscribe" in any email

To exercise any of these rights, email us at wearlaceva@gmail.com.

Data Security

We take reasonable precautions to protect your personal information. All transactions are encrypted using SSL technology.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this policy, email us at wearlaceva@gmail.com.